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For help logging into your account or other online self-service related or technical issues
Customers 1-866-363-8669
MLR Brokers 1-800-ASKMET2 Prompts 2,1,1
[1-800-504-0739 Prompts 2,1,1]

Product Service Centers

Product Service Center
For Life Products Questions 1-800-638-5000
For Annuity Product (Deferred Ind) Questions 1-800-638-7732
For Annuity Payout Questions 1-800-635-7775
For Group Annuity Payout Questions 1-800-560-5001 Prompt 3
For Disability Insurance Questions 1-800-929-1492
For Brighthouse Life Insurance Company Questions 1-800-284-4536
For Client Group Annuity Questions 1-800-283-4536
For TCA Account Questions 1-800-638-7283
For MetLife Asset Builder Account Questions 1-866-438-6477
New England Life Insurance Company Product Service Center
For Annuity Products Questions 1-800-435-4117
For Disability Products Questions 1-800-388-4000
For Life Products Questions 1-800-388-4000
For Brokerage Accounts 1-800-638-8378
For Mutual Funds 1-800-638-8378
For eDelivery (Annuity Electronic Document) 1-877-9MET-WEB
[1-877-963-8932]
For all other inquiries, please click here
Met Tower Life Financial Product Service Center
For Annuity Product Questions 1-800-449-6447
For Life Product Questions 1-800-638-9294
For NonQualified Plans, please click here
MetLife Auto & Home®
Did you purchase your policy through a
worksite/association program?
Call: 1-800-GET-MET1
Are you a MetLife employee with a policy? Call: 1-800-GET-MET8
Did you purchase your policy outside our group program? Call: 1-800-422-4272
Do you work with an Independent Agent? Call your IA directly